🔁 Return & Refund Policy – Bagoza Shop

Certainly! Let us show you a Return and Refund Policy for Bagoza Shop, clearly explained in professional English and tailored for leather handbags sold online:

✅ Return Eligibility

We strive to make our customers happy at Bagoza Shop. The quality of our handbags is important to us and we want you to always feel comfortable making a purchase. We’re ready to help if you encounter an issue.

You can enjoy the Returns Policy.

🔄 We take returns as long as the following requirements are met:

  • Purchases must be returned within 14 days of your order’s arrival.
  • All items need to be unused, unworn and come with their original tags.
  • You must submit a copy of your order number or email confirmation.

All sale, clearance and outlet items cannot be exchanged or returned for their original cost.

Find out how to ask for a return

Send a message to [email protected] with the subject line ”Return Request – [Your Order Number].

Make sure to insert your name, order number and state the reason for the return. Within 24 hours, our team will reply to you with instructions and a return address. Returning purchases is on the customer unless they were sent an item that is faulty or not as advertised.

💸 Refunds

As soon as we examine your returned item(s), we will contact you to confirm that your refund is being processed.

Refunds that are approved will be deposited back to your original payment card within 5–7 business days. If you return an item because our error, we will refund the shipping charges.

Should your return be declined (such as if the item is used or broken), we will send it back to you with no refund.

📦 Damaged or Incorrect Items

If your delivery came damaged or you received a different product than you ordered, contact us within 3 days after delivery. We promise to replace it or give you a full refund without any extra charge.

🎁 Gift cards

  • Products that are part of a final-sale or discount
  • Sending back things that aren’t approved ahead of time

💬 Questions?

Don’t know if your product is eligible for a refund yet? Struggling with how to pay your property tax? Email us at [email protected] any time you want help.

Thank you for supporting Bagoza Shop. We value your faith in us and will work hard to make everything straightforward and easy for you.